Reward Voucher Promotion Terms and Conditions


1. The ‘Refer a Friend’ Promotion (“The Promotion”) is offered by Hetheringtons, a trading name of Countrywide Estate Agents, registered address 88-103 Caldecotte Lake Drive, Caldecotte, Milton Keynes, Buckinghamshire, MK7 8JT (“Hetheringtons/we/us”).

2. The Promotion is open to eligible customers only. Eligible customers are those who are aged 18 years or older.

3. The Promotion will run for a limited time only from 00:00 on 20 February 2018 and will automatically terminate at 00:00 on 31 December 2018 (“Closing Time”) (“the Promotional Period”).

4. If you recommend Hetheringtons to a third party within the Promotional Period, and your Referral goes on to sell or let their property with us by the Closing Time (“Referral”), we will be delighted to reward you, or a charity of your choice, with a £250 voucher on receipt of the sales or letting commission received from that Referral (“the Voucher”).

5. Email or call your local Hetheringtons branch with your Referral’s name, address, email address and telephone number within the Promotional Period and state that you would like to take part in the ‘Refer a Friend’ Promotion. You must email or call Hetheringtons with your Referral’s contact details prior to the Referral contacting Hetheringtons themselves. You must also provide your name, address, email address and telephone number.

6. The Promotion applies only in respect of new Referrals only. Existing clients or those who have been clients of Hetheringtons within 12 months of the Promotional Period are excluded, including those who have previously instructed Hetheringtons or for whom Hetheringtons have carried out a market appraisal or valuation of a property.  

7. The Voucher will be sent once commission or fees (as applicable)  (“the  Agent’s Fee”) payable by the Referral on the successful sell/let of the relevant property are received by us.

8. Hetheringtons will send the Voucher to you within 28 days days of receiving the Fee from your Referral using the contact details provided on entry. You must respond to Hetheringtons within 7 days of notification and confirm your Voucher choice. If you fail to respond within this time frame you will forfeit entitlement to the Voucher.

9. The Voucher is non-exchangeable, non-transferable and no cash alternative is offered. The cash value of the Voucher is 0.00001p.

10. Voucher choice is subject to availability. If your choice of Voucher is not available we will substitute it for an alternative Voucher of equal value.

11. The Voucher is a one-off reward which applies only in respect of the first such fee or first tranche of a fee received from a new client. It does not, therefore, apply in respect of fees which may subsequently be earned from that Referral. Nor, save in respect of the first tranche of the fee received, does it apply to a fee paid in a number of tranches (for example, a letting fee payable on a periodic basis).

12. The Promotion does not apply in respect of any other fees which may be received by Hetheringtons, including but not limited to fees received from Tenants, Comprehensive Management Service fees, Tenant and Landlord Administration fees or Renewals fees.  

13. Hetheringtons reserves the right to hold void, cancel, suspend, or amend the Promotion without notice where it becomes necessary to do so.

14. By participating in this Promotion you give consent for your contact details to be used in order to facilitate Hetheringtons making contact with you.

15. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in relation to any dispute.


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