Hetheringtons celebrates ESTAS win
Hetheringtons Rickmansworth Lettings is honoured to have been awarded the Bronze award in their regional category at the ESTAS awards, held on Friday 20 May 2018
Hetheringtons Rickmansworth is part of Countrywide, the biggest residential estate agency and lettings network in the country. Nominated for a record 110 ESTAS awards this year, Countrywide was awarded the top accolade of Best Large Estate Agency Group.
Commenting on their branch success at this year’s ESTAS, Paul Creffield, Group Operations Director at Countrywide, said: “I am delighted at Hetheringtons Rickmanswrth’s triumph at this year’s ESTAS and could not be happier for the team, as this award is a fantastic reflection of the effort and hard work on behalf of our customers.
This award is particularly special because the ESTAS are a result of thousands of votes cast by the customers themselves around the UK – and this award confirms that our colleagues live up to our exceptionally high standards of customer service.
This is a huge achievement for us and I would like to offer my sincerest thanks and congratulations to the entire team.”
Hosted by presenter Phil Spencer for the 15th year running, the ESTAS is an independent national award scheme dedicated to recognising exceptional estate and letting agents across the country. The winners are decided purely on the basis of customer feedback.
This year over 36,000 customers contributed to customer services ratings – a measure of just how personal and important buying, selling and letting a home is for people; and how important estate and letting agents are to helping customers achieve their goals.